Genpact Acquires GE's Guatemala Delivery Unit Center

Genpact acquired a back-office services delivery center in Guatemala City from GE Money, a division of General Electric, for an undisclosed amount. This is Genpact's first facility in Guatemala and will extend the company's presence in Latin America beyond Mexico. The newly acquired facility will also enhance the company’s ability to provide business process services in English and Spanish.

Genpact will offer services to GE through this facility. Initially, the new center will house 700 professionals; this number can be extended to about 2,000. GE Money's Retail Consumer Finance division and BAC/Credomatic will continue to operate from a section of the facility.

Genpact is a leading Indian BPO firm. It has service delivery centers in India, China, Hungary, Mexico, the Philippines, the Netherlands, Romania, Spain, and the US.

Publication: Evalueserve-EmergingMarketsNOW
Provider: Evalueserve India Ltd.
Date: August 19, 2008


Two Guatemalan companies invest in call centers

Guatemalan Vertical (real estate division of Grupo Progreso) and Desarrollos Inmobiliarios Concepcion have recently joined into Grupo Campus Corporativo to invest in call centers. The most important project developed by Campus Corporativo was a call center to General Electric (GE) Money and its partner Banco de America Central (BAC Credomatic), which has more than 10.000 square meters. Investments amounted to USD 11 million.

Currently, Campus Corporativo negotiates with a number of potential international clients that plan to have call centers operations in Guatemala. According to the investment promoting agency of Guatemala Invest in Guatemala, in four years the sector has provided more than 5.000 job positions and invested nearly USD 50 million. Campus Corporativo plans to extend its services to the rest of Central America.

Publication: BIS - Business Information Systems
Provider: Business Information Systems
Date: August 13, 2008


IFC invests USD 70 mln in Guatemala Banco G&T Continental

The International Finance Corporation (IFC), arm of the World Bank, announced an equity investment in Banco G&T Continental, a key player in Guatemala financial sector. The bank has operations in Costa Rica, El Salvador, and Panama. Investments of IFC amount to USD 70 million. With the investment IFC will expand the bank services to small and medium enterprises in Central America.

Also, IFC plans to invest USD 100-150 million in Guatemala in infrastructure (energy), agribusiness and financial system. Banco G&T Continental Banco G&T is Guatemala second-largest banking institution with total assets of USD 2.88 billion as of October 31, 2007. The entity has 266 branches, mini-banks, and 1,100 ATMs in Guatemala.

Publication: BIS - Business Information Systems
Provider: Business Information Systems
Date: August 1, 2008

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